Business Processes

As experts in business process analysis and design, implementation of business process strategies, business process management and quality improvement methodologies Paper Alternative has worked with various organizations, educational facilities, government agencies, large and small businesses to improve their efficiency and bottom line.

Molly McGowan, President
Molly McGowan, President

Our founder, Molly McGowan has years of hands-on experience developing and implementing organization-wide processes, procedures and workflows that have led to improved services, increased employee morale and tangible accountability measures. She knows that as companies struggle to digitize their operations and function in a rapidly changing and competitive electronic environment they benefit from knowledgeable process improvement.

This is particularly true in areas of back-office processes and document management, both functions that require high-level information security and rigid record-keeping practices.

Moreover, most businesses and organizations lack the resources and/or expertise needed to cost-effectively implement and maintain these functions on an electronic platform, outsourcing is often the most practical solution.

However, often outsource firms are ill qualified to provide guidance in business process improvement. This is the area in which Paper Alternative differs from most outsourcing companies. By offering a comprehensive package that includes all phases of analysis, planning and strategy, Paper Alternative excels in full service process strategies -- from simple scanning and document management to complex business process workflows.

Michael Coppola, CEO
Michael Coppola, CEO

Paper Alternative's CEO, Michael Coppola brings high-level real-world corporate executive experience into play as he advises government agencies, private sector small and medium sized businesses, as well as fortune 500 and multi-national organizations on ways to improve their business process that will positively impact their bottom line. Mr. Coppola knows the importance of ROI and strives to bring the best results, both financial and procedural, for all customers.

When you need better business processes, get better recommendations and solutions from Paper Alternative.

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